Frequently Asked Questions
The Ring I Bought Is Squeezing My Finger, What Should I Do?
My product has changed color, what should I do?
My product clasp is defective, what should I do?
I saw a piece of jewelry on my friend and I want it. Where can I find the same one?
My product was repaired by another workshop instead of your center, what should I do? Is the warranty still valid?
What should I do if the product I bought is defective?
I would like to exchange my purchase, what can I do?
What is the processing time for ordered items?
What is the delivery time for the products I have purchased?